erek 01Privacy Policy

This page describes what we collect when you use erek 01 and how we keep that data protected. We at erek 01 collect personal information only when necessary to operate our platform, process your deposits and withdrawals, verify your identity, and provide customer support. Your data is encrypted in transit and at rest, stored on secure servers, and never sold to third parties.

Our erek 01 privacy commitments are straightforward: we collect the minimum data required, we use it only for the purposes stated here, and we give you control over your information. If you have questions about how we handle your data, contact our support team in English via email or live chat. This policy applies to all users of erek 01, regardless of location, and is effective as of the date shown at the end of this document.

What data we collect on erek 01

We collect data in three categories: account information, transaction data, and activity logs. Account information includes your email address, phone number, display name, and password (stored as an encrypted hash, never in plain text). Transaction data includes deposit and withdrawal records, payment method details (e.g., your DANA or e-wallet account identifier), and the amounts transferred. Activity logs include your game sessions, bets placed, results, and login timestamps.

We also collect identity verification data before your first withdrawal. This includes a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement). We store these documents securely and retain them for the duration of your account plus seven years for regulatory compliance. You can request deletion of these documents after your account is closed, subject to legal retention requirements.

Optional data on erek 01

We do not require you to provide demographic information (age, gender, occupation) to use erek 01. If you choose to add these details to your profile, they are optional and used only to personalize your experience. You can update or delete optional profile data at any time in your Account Settings.

We collect device information automatically: your device type (Android, iOS, desktop), browser type, IP address, and approximate location (country or region level, never precise GPS). This data helps us detect fraud, optimize performance, and comply with jurisdiction restrictions. We do not track your precise location or use location data for marketing.

Cookies and tracking

We use session cookies to keep you logged in and functional cookies to remember your preferences. We do not use tracking cookies for advertising or third-party analytics.

Payment processor data

When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank transfer, your payment provider receives your transaction details. We do not store your full payment credentials.

Support communications

If you contact our support team via email or live chat, we retain your messages and our responses for 12 months to resolve disputes and improve service.

How we use your data on erek 01

We use your data for five primary purposes. Account management: we use your email and phone to verify your identity, send account notifications, and allow you to reset your password. Payment processing: we use your transaction data to process deposits and withdrawals, reconcile your balance, and detect fraud. Compliance: we use your identity verification data to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations. Customer support: we use your account history and communications to resolve disputes and answer questions. Platform improvement: we use aggregated activity data (never linked to your identity) to optimize game performance, identify technical issues, and enhance user experience.

We do not use your data for marketing or advertising without your explicit consent. We do not sell your data to third parties. We do not share your data with other gaming platforms or unrelated businesses. The only exceptions are: (1) payment processors who handle your deposits and withdrawals, (2) our hosting provider who stores our servers, (3) law enforcement if legally required, and (4) our legal team if necessary to defend against disputes.

Data retention on erek 01

We retain your account data for as long as your account is active. If you close your account, we retain your transaction history and identity verification documents for seven years to comply with financial regulations. After seven years, we delete or anonymize your data. You can request early deletion of optional profile data (demographics, display name preferences) at any time.

Game session logs are retained for 12 months. After 12 months, we archive older sessions but keep summary statistics (total bets, net results) indefinitely for your account history. You can download your complete session history from your Account Dashboard at any time.

Your rights and data access on erek 01

You have the right to access, correct, and delete your personal data on erek 01. To exercise these rights, log in to your Account Settings and select Data & Privacy. You can view all data we hold about you, download it in a portable format, update incorrect information, or request deletion of optional fields. For identity verification documents or transaction history, contact our support team — we will provide copies or explain why deletion is not possible due to legal requirements.

You also have the right to opt out of non-essential communications. If you no longer wish to receive account notifications or support follow-ups, adjust your notification preferences in Account Settings. You will still receive critical messages (security alerts, payment confirmations, account suspension notices) because these are necessary for account safety.

Data portability and account closure

If you close your erek 01 account, we provide a data export containing your account information, transaction history, and game session logs. This export is available for 30 days after closure. After 30 days, we retain only the data required by law (identity verification and transaction records for seven years). Your account cannot be recovered after closure, so download your data before requesting closure if you need it.

To close your account, contact our support team. We will verify your identity, process any outstanding withdrawals, and confirm closure within 48 hours. Your display name and leaderboard ranking are removed immediately; your transaction history remains in our system for regulatory purposes but is not publicly visible.

We at erek 01 encrypt your data, limit access to authorized staff, and never sell your information. Your privacy is a commitment, not a marketing claim.

Data security and third-party processors

We protect your data with industry-standard encryption (TLS 1.2 or higher) for all data in transit. Data at rest is encrypted using AES-256. Our servers are located in secure data centres with physical access controls, redundant power supplies, and 24/7 monitoring. We conduct annual security audits and penetration testing to identify and fix vulnerabilities.

Our erek 01 platform uses third-party processors for specific functions. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your transaction details but not your full account data. Our hosting provider stores our servers but does not access your personal information. Our email service provider sends notifications but does not retain your messages. All third-party processors are contractually bound to protect your data and use it only for the services they provide.

International data transfers

Our erek 01 servers may be located outside Indonesia. If your data is transferred internationally, it remains protected by the same encryption and security standards as data stored locally. We comply with data protection laws in all jurisdictions where we operate. If you have concerns about international data transfers, contact our support team to discuss alternatives.

Cookies, tracking, and jurisdiction compliance

We use cookies to maintain your login session and remember your preferences (language, theme, notification settings). These are functional cookies necessary for erek 01 to operate. We do not use advertising cookies or third-party tracking pixels. You can disable cookies in your browser settings, but this may prevent you from logging in or using certain features.

Our erek 01 platform complies with jurisdiction-specific data protection laws. If you are located in a region with specific privacy regulations, we apply those standards to your data. We do not knowingly collect data from users in jurisdictions where our services are prohibited by law. If you access erek 01 from a restricted jurisdiction, your account may be suspended and your balance returned to your payment method.

Policy updates and contact information

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of erek 01 after the update date constitutes acceptance of the revised policy. You can view the current version of this policy at any time on our website.

If you have questions about our privacy practices, contact our support team. We are available in English via email at [email protected] or via live chat on our platform. We will respond to privacy inquiries within 48 hours. For data access requests or account closure, contact our Data Protection Officer directly — we will provide contact details upon request.

This privacy policy is effective as of January 2026 and was last updated on January 15, 2026. We at erek 01 remain committed to protecting your data and maintaining transparency about how we use it. Your trust is essential to our platform, and we take that responsibility seriously.